Privacy Policy

1. Information We Collect

1.1. Personal Information : When you use our website or book our services, we may collect personal information, including but not limited to your name, email address, phone number, billing information, and any other information you provide voluntarily.

1.2. Usage Data: We may also collect information about how you interact with our website and services, including IP addresses, browser type, device information, and pages viewed.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1. Providing Services: To process bookings, provide rental services, and respond to your inquiries.

2.2. Improving Services: To enhance and personalize your experience on our website, improve our services, and develop new features.

2.3. Communication: To communicate with you about your bookings, updates, promotions, and other relevant information.

2.4. Legal Obligations: To comply with legal and regulatory requirements.

3. Information Sharing

We may share your personal information in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.

3.2. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of our website. You can control cookies through your browser settings, but disabling them may affect your experience on our website.

5. Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You have the right to:

6.1. Access and Correct Your Information: You can access and update your personal information through your account settings.

6.2. Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions provided in such communications.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the date of the last revision.

8. Location Privacy Policy

We may update this Location Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through the ATV and Buggy App.

8.1. Collection of Location Information: Collection of Location Information: We collect location information to provide you with location-based services and enhance your experience using the ATV and Buggy App. Location data may be collected when: You use the ATV and Buggy App to locate nearby rental options. You use the ATV and Buggy App to navigate to rental pickup or drop-off locations. You use the ATV and Buggy App to communicate with ATV and Buggy representatives, supervisors, or drivers to track the location of rental vehicles.

8.2. Types of Location Information Collected: You can opt-out of receiving promotional communications from us by following the instructions provided in such communications.

8.3. Types of Location Information Collected: The types of location information we may collect include: GPS signals. Wi-Fi access points and cell towers. IP addresses and other sensor data from your device.

8.4. Use of Location Information: Use of Location Information: We use location information for the following purposes: To provide you with location-based services, such as finding nearby rental ATVs and buggies and navigating to rental pickup or drop-off locations. To improve the functionality and features of the ATV and Buggy App. To communicate with ATV and Buggy representatives, supervisors, or drivers to track the location of rental vehicles. To ensure the safety and security of our users and rental vehicles.

8.5. Sharing of Location Information: Sharing of Location Information: We may share location information with the following parties: ATV and Buggy representatives, supervisors, or drivers to facilitate communication and track the location of rental vehicles. Third-party service providers who assist us in providing location-based services. Law enforcement or other governmental agencies in response to a lawful request or legal process.

8.6. Protection of Location Information: We implement appropriate technical and organizational measures to protect location information against unauthorized access, alteration, disclosure, or destruction.

8.7. User Controls: User Controls: You can control the collection and use of location information through your device settings or the settings within the ATV and Buggy App. However, please note that disabling location services may limit the functionality of the ATV and Buggy App.

8.8. Contact Us: Contact Us: If you have any questions or concerns about this Location Privacy Policy or our practices regarding location information, please contact us at support@atvandbuggy.com. By using the ATV and Buggy App, you consent to the collection, use, and sharing of your location information as described in this Location Privacy Policy.

9. Use of Scheduled Alarms

In our commitment to enhance user experience and ensure the safety and convenience of all our app users, we utilize a Scheduled Alarm feature for specific functionalities within our application, particularly for our ride-related services. This section explains the purpose, operation, and privacy implications of the Scheduled Alarm feature.

Purpose and Functionality: The Scheduled Alarm feature is designed to notify users when their ride duration has reached its scheduled end time. For instance, if a ride is set for a duration of one hour, a scheduled alarm will be triggered at the conclusion of that hour to inform the user that their ride time has ended. This feature is particularly useful in reminding users to return to their original location or to manage their ride time efficiently.

Operation: The Scheduled Alarm operates by setting a notification to be triggered at the specific end time of the ride, as determined at the ride's start. This functionality is integral to ensuring that users are promptly informed about their ride's status, even if the application is not actively running on their device at the time. The alarm will sound, and a notification will be sent to the user's device, ensuring they are aware that their allocated ride time has concluded.

Privacy Implications: We understand the importance of privacy and data protection for our users. The Scheduled Alarm feature does not collect, store, or transmit personal information beyond what is necessary for its operation. The timing for the alarm is calculated based on the duration of the ride selected by the user, and no additional user data is used or stored. Furthermore, users have the option to manage notifications, including scheduled alarms, through their device’s settings to suit their preferences.

User Consent and Control: By using our application, users consent to the use of the Scheduled Alarm feature as described in this policy. We provide users with the flexibility to manage their notification preferences, including the ability to disable such alarms, within their device settings. However, disabling this feature may impact the functionality and user experience of our ride services.

We are dedicated to ensuring transparency and control for our users regarding their app experience and privacy. If you have any questions or concerns about the use of Scheduled Alarms or any other feature, please contact our support team.

10.ATV and Buggy Data Safety Policy

1. Data Collection

User Consent: We collect user data only with explicit consent and for specified purposes outlined in our Privacy Policy

Types of Data Collected: We collect only necessary data for providing and improving our services, which may include: Personal Information: Name, email address, contact details (collected for support purposes).

Usage Data: Information about how users interact with our app (collected for analytics and performance monitoring).

2. Data Usage

Purpose Limitation: We use collected data solely for the purposes stated in our Privacy Policy and Data Safety section.

Security Measures: We implement appropriate technical and organizational measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction.

Data Retention: We retain user data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law.

3. Data Sharing

Third-Party Services: We may engage third-party service providers to assist us in providing our services, subject to strict contractual obligations and compliance with our data protection standards.

No Selling of Personal Information: We do not sell, trade, or otherwise transfer user data to third parties for monetary gain or marketing purposes.

Data Anonymization: Wherever feasible, we anonymize or pseudonymize user data to protect user privacy.

4. Data Transparency

Data Safety Form: We accurately disclose our data collection, sharing, and handling practices in our app's Data Safety form on Google Play, ensuring compliance with platform requirements.

Privacy Policy: We maintain an up-to-date Privacy Policy that clearly outlines our data practices, including the types of data collected, purposes of collection, and rights of users regarding their data.

5. Compliance and Accountability

Regulatory Compliance: We adhere to applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Accountability: We regularly review and update our data safety practices to ensure ongoing compliance and alignment with industry best practices.

Contact Information

If you have any questions or concerns regarding our Data Safety Policy or the handling of your data, please contact us at info@atvandbuggy.com